Equips learners with specialised ICT skills to perform technical tasks and solve problems independently or in teams, preparing them for diverse industry roles.
Course Delivery Mode
Blended Learning Model Combining:
12 hours per week: Face-to-face classroom support sessions
04 hours per week: Live online training (via Microsoft Teams)
Structure: 4 academic terms, each 10 weeks of training and assessment
Includes scheduled breaks and holidays to support student wellbeing
Course Outcomes
Graduates Will Be Equipped To:
Apply ICT knowledge across business and technical contexts
Design, configure, and manage IT systems, networks, and software
Identify and solve client technical problems
Implement cyber security principles and protect data integrity
Collaborate effectively on ICT projects
Adhere to ethical, legal, and privacy standards
Potential Career Outcomes
ICT Support Technician
Network Administrator
Systems Administrator
Database Support Technician
Web Developer
ICT Customer Support Officer
Entry Requirements
Successful completion of Year 12 or equivalent, OR Vocational experience in a supervisory/leadership role
Age 18+ at enrolment
LLND assessment demonstrating
Reading & writing at ACSF Level 4
Numeracy at ACSF Level 3
Basic digital literacy skills
Technical & Equipment Requirements
Hardware
Laptop/Desktop with Intel i3 or equivalent processor
Minimum 4GB RAM, 120GB storage
Webcam, microphone, headphones/speakers
Reliable internet (minimum 5 Mbps download)
Software
ICT Support Technician
Network Administrator
Systems Administrator
Database Support Technician
Web Developer
ICT Customer Support Officer
Assessment Approach
Assessments are delivered in a simulated IT workplace through practical tasks, projects, and case studies. Learners configure systems, solve technical issues, and present solutions, ensuring they gain real-world, industry-standard skills both face-to-face and online.
Recognition of Prior Learning (RPL) & Credit Transfer
IOIS recognises qualifications and Statements of Attainment from other RTOs
Credit Transfer available for equivalent completed units
RPL assesses skills and knowledge from work and life experience
Discuss RPL options during pre-enrolment and interviews
Pathways After Completion
Graduates may progress to:
ICT60220 Advanced Diploma of Information Technology
Higher education in information systems or computer science
Industry certifications (Cisco, Microsoft, CompTIA)
Career progression into roles such as:
ICT Support Technician, Network Administrator, Systems Administrator, IT Officer, Web Developer
Certification
Nationally Recognised Qualification: ICT50220 Diploma of Information Technology
Statement of Attainment for partial completion
Curriculum
20 Sections
0 Lessons
52 Weeks
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BSBCRT512
Originate and develop concepts
0
BSBXTW401
Lead and facilitate a team
0
ICTICT517
Match ICT needs with the strategic direction of the organisation
0
ICTICT532
Apply IP, ethics and privacy in ICT environments
0
ICTSAS527
Manage client problems
0
BSBXCS402
Promote workplace cyber security awareness and best practices
0
ICTCYS407
Gather, analyse and interpret threat data
0
ICTCYS610
Protect critical infrastructure for organisations
0
ICTSAS524
Develop, implement and evaluate an incident response plan
0
ICTSAS526
Review and update disaster recovery and contingency plans
0
ICTCYS613
Utilise design methodologies for security architecture
0
ICTSAD507
Design and implement quality assurance processes for business solutions
0
ICTSAD508
Develop technical requirements for business solutions
0
ICTSAD509
Produce ICT feasibility reports
0
ICTTEN519
Design network building projects
0
ICTDBS505
Monitor and improve knowledge management systems
0
BSBPMG532
Manage project quality
0
BSBPMG536
Manage project risk
0
ICTPMG505
Manage ICT projects
0
ICTICT519
Develop detailed component specifications from project specifications